Frequently Asked Questions

Yes.

Our free trials aren’t one-size-fits-all—they’re customized to meet your unique needs.

To access a free trial, simply connect with our sales team.

By having a quick conversation, we can better understand your goals, recommend the best solution, and ensure your trial experience delivers maximum value, and figure out resources to suit your specific requirements.

Our proprietary software harnesses Natural Language Processing and LLMs (Large Language Models) to process structured and unstructured data sources (like PDFs, websites and data-rooms), and help you auto-populate ESG assessments, questionnaires and gap analyses, or verify the content of ESG reports easily.

Our mission is to build the world's first AI Agents for vertical ESG tasks.

Contact us to explore applications of our scanning tool to your business.

Briink is an AI-powered ESG disclosure and sustainability data automation platform that helps organizations reduce the manual work involved in ESG reporting, questionnaires, and sustainability assessments. Briink specializes in extracting, structuring, verifying, and reusing ESG information across frameworks such as CDP, CSRD/ESRS, EcoVadis, MSCI, ISS ESG, Sustainalytics, supplier questionnaires, and investor due diligence workflows.

The platform uses AI to analyze sustainability reports, policies, spreadsheets, presentations, and other business documents in order to automatically identify relevant ESG evidence and pre-fill disclosure responses with source-linked references. This helps sustainability, procurement, investor relations, compliance, and reporting teams complete disclosure cycles faster while improving consistency, traceability, and audit readiness.

Briink is designed specifically for ESG workflows rather than as a general-purpose AI tool. In addition to disclosure automation, the platform supports benchmarking, ESG data extraction, collaboration workflows, gap analysis, and centralized knowledge management for sustainability teams. Organizations use Briink to reuse ESG information across frameworks instead of recreating the same answers repeatedly across different reporting requirements.

The platform also offers API capabilities that allow ESG software providers, disclosure platforms, and investor portals to embed AI-powered ESG workflows directly into their products. Briink works with enterprise organizations and sustainability leaders across industries, including companies such as Continental, Deutsche Telekom, Bayer, and other global ESG reporting teams.

Briink uses AI in a way that prioritises efficiency, low environmental impact, and strong governance. We apply a “right-sized” approach—using lightweight models for simpler tasks and more advanced models only when necessary—to minimize energy consumption.

Rather than training large models from scratch, we build on existing foundation models and enhance them with our own ESG-specific logic, reducing resource use while maintaining high-quality results. Our platform is hosted on low-carbon cloud infrastructure, and all AI systems are governed by a Responsible AI Use Policy to ensure they are used safely, ethically, and in line with regulations.

Briink is powered by a combination of our own proprietary tech and large foundation models (LLMs) like OpenAI's GPT to increase the models' performance on ESG data.

However, we are constantly exploring other models, including Open Source models. If you any other questions about our models, or about our models' security and safety, please reach out to product@briink.com or security@briink.com. We'll be more than happy to answer!

Briink supports over 85 languages (listed below)! This means you can :

• Upload documents in different languages

• Write questions in different languages

• Ask our models to respond in different languages (via the instructions feature)

The only small clarification here is that currently Briink primarily does its model benchmarking and ensures our model quality with english language data sets so cannot determine with the same level of certainty the quality of responses in other languages. However, based on feedback from our clients and partners, Briink's performance and results remain strong in many other languages.

Full list of supported languages:

1. Albanian, Albania
2. Arabic, Arab World
3. Armenian, Armenia
4. Awadhi, India
5. Azerbaijani, Azerbaijan
6. Bashkir, Russia
7. Basque, Spain
8. Belarusian, Belarus
9. Bengali, Bangladesh
10. Bhojpuri, India
11. Bosnian, Bosnia and Herzegovina
12. Brazilian Portuguese, Brazil
13. Bulgarian, Bulgaria
14. Cantonese (Yue), China
15. Catalan, Spain
16. Chhattisgarhi, India
17. Chinese, China
18. Croatian, Croatia
19. Czech, Czech Republic
20. Danish, Denmark
21. Dogri, India
22. Dutch, Netherlands
23. English, United Kingdom
24. Estonian, Estonia
25. Faroese, Faroe Islands
26. Finnish, Finland
27. French, France
28. Galician, Spain
29. Georgian, Georgia
30. German, Germany
31. Greek, Greece
32. Gujarati, India
33. Haryanvi, India
34. Hindi, India
35. Hungarian, Hungary
36. Indonesian, Indonesia
37. Irish, Ireland
38. Italian, Italy
39. Japanese, Japan
40. Javanese, Indonesia
41. Kannada, India
42. Kashmiri, India
43. Kazakh, Kazakhstan
44. Konkani, India
45. Korean, South Korea
46. Kyrgyz, Kyrgyzstan
47. Latvian, Latvia
48. Lithuanian, Lithuania
49. Macedonian, North Macedonia
50. Maithili, India
51. Malay, Malaysia
52. Maltese, Malta
53. Mandarin, China
54. Mandarin Chinese, China
55. Marathi, India
56. Marwari, India
57. Min Nan, China
58. Moldovan, Moldova
59. Mongolian, Mongolia
60. Montenegrin, Montenegro
61. Nepali, Nepal
62. Norwegian, Norway
63. Oriya, India
64. Pashto, Afghanistan
65. Persian (Farsi), Iran
66. Polish, Poland
67. Portuguese, Portugal
68. Punjabi, India
69. Rajasthani, India
70. Romanian, Romania
71. Russian, Russia
72. Sanskrit, India
73. Santali, India
74. Serbian, Serbia
75. Sindhi, Pakistan
76. Sinhala, Sri Lanka
77. Slovak, Slovakia
78. Slovene, Slovenia
79. Slovenian, Slovenia
80. Ukrainian, Ukraine
81. Urdu, Pakistan
82. Uzbek, Uzbekistan
83. Vietnamese, Vietnam
84. Welsh, Wales
85. Wu, China

Setting a language in the ESG questionnaire assistant with user instructions

Another way to change the language of your outputs is to use the "user instructions" feature in the ESG questionnaire assistant.

This can be especially useful when you have a questionnaire in English, but need to generate answers in another language.

Please note, this feature is currently only available for Briink's ESG Questionnaire Assistant.

You can learn more about how user instructions work in the dedicated article.

Briink can process and analyze web pages.

When a website URL is copy-pasted to Briink, a PDF version of the webpage is generated automatically.

Briink can also find relevant ESG content across multiple web pages. Just navigate to the Web Scanner in your Briink Document collection!

Looking to screen documents for several companies at the same time? Use our Batch Screener.

Briink helps teams prepare for ESG ratings such as CDP, EcoVadis, S&P and others by automating data collection and questionnaire workflows.

The platform extracts relevant ESG data from existing documents and pre-fills rating questionnaires with structured, source-backed answers. It also identifies gaps against specific rating requirements, helping teams understand what’s missing and improve their submissions.

By reducing manual work and increasing consistency, Briink enables faster, more accurate, and audit-ready responses across multiple ESG ratings.

Briink helps with ESG reporting by automating the most time-consuming parts of the workflow, especially data collection, structuring, and questionnaire completion. So teams can focus on analysis and decision-making.

Many of our clients have used our AI technology to significantly streamline their ESG data collection efforts for the purpose of ESG reporting.

Currently, Briink does not help with end-to-end reporting.

You can learn more about how clients like Coller Capital, one of the largest global investors in the private capital secondary market, have successfully adopted Briink's AI solutions to gather more granular understanding of their exposure to ESG assets, which they have then used to evidence their EU Taxonomy reports.

Briink's ESG Doc chat allows you to interact in real time with ESG and Sustainability documents, including Annual Reports, human rights policies, and any other document containing information about a company's approach to environmental, social, economic (ESG) and governance issues.

You can use the ESG Doc Chat by simply uploading documents, and submitting questions about its contents to extract the data you need. The chatbot will generate answers to your questions based on the information contained in the document. The chatbot additionally provides sources to each answer, so that you can audit the output provided and reference your analytical work.

With ESG Doc Chat, you can upload and ask questions about multiple documents from the same company. This is useful if you want, for example, collect or track environmental, social or governance metrics or KPIs across different documents.

🚨 IMPORTANT: Running an assessment on multiple documents that do not pertain to the same company is not recommended, as it might lead to inaccurate and misleading results.

To upload multiple documents, select multiple files after clicking the + icon next to ''New Chat'' (in the Doc Chat), “New Assessment” (in the Good Governance Screener), or in the "Select documents" phase of the new Questionnaire Assistant.

When the page to select files comes up, you can use a keyboard shortcut to select more than one file - on an Apple Macbook, you can click on your files while holding Command (or Cmd) ⌘, while on a PC you can click on your files while holding Control (Ctrl), as following:

If you wish to select multiple files that you have already uploaded, simply select them from your file history.

Can I upload multiple files after I have already run a chat / an assessment?

It depends on the tool you are using.

Unfortunately, once you have run one assessment in the Good Governance Screener or in Doc Chat, you won’t be able to add more documents to the assessment. If you want to add more documents, you'll need to run that assessment again.

If you do that, we recommend adding the documents you have already uploaded from your file history. This will make the new assessment faster, and it's also better for the environment. 🌳

However, great news - you can add more files even after you have already run the AI tool in our new Questionnaire Assistant!

To do so, simply select Files on the right-hand side of your screen, in the already generated questionnaire view.

A new window will pop up. Select "Add files to screening" by clicking on the big + button to upload new files (or "Add from file history" if these are files you have already uploaded in the past).

Important:

Adding new files to a questionnaire that has already been generated will cause the AI to run again, so you might need to wait a few minutes before being able to see your new answers.

If you notice that your document upload is taking way too long, we recommend that you refresh your page, wait a few minutes and try to upload your documents again.

If the issue persists, write us at support@briink.com or get in touch with a person via Intercom. There might be different reasons that cause your files not to load properly, and we need to address the underlying issue on a case-by-case basis. We'll try to assist you as soon as we can!

There are no limitations in terms of the size of the files you can upload, and you can also upload multiple documents at the same time!

However, if you have already uploaded multiple documents to Briink in the past, and you need to run a new analysis on those same documents, the recommended action is to select documents from your archive.

This will streamline your experience, and help us keep the environmental impact of our software in check! 🌳

Briink supports a wide range of file formats for both questionnaire import and evidence upload. This flexibility allows teams to work with existing documents and data sources without needing to reformat them.

For questionnaire import:

• .xls
• .pdf
• .csv
• .docx
• .pptx
• .txt
• .md
• .html

For evidence upload (to pre-fill questionnaires):

• .pdf
• .doc, .docx
• .xls, .xlsx, .xlsm
• .ppt, .pptx
• .csv
• .json
• .xml

If there are other file formats that would be helpful for you, we would love to learn more.

Briink is built with enterprise-grade security and data protection at its core. All customer data is processed and stored exclusively on Google Cloud Platform (GCP) infrastructure located in Europe with encrypted backups maintained in separate European regions for resilience. Customer data remains confidential at all times: we do not share data with third parties, and we do not use customer data to train our AI models by default.

Customers can explicitly opt in or opt out of allowing their data to be used to improve our systems. Additionally, Briink is SOC 2 Type II compliant, demonstrating adherence to rigorous security and operational controls.

Briink’s infrastructure is hosted on Google Cloud Platform (GCP) within Europe. All data is stored and processed in secure European data centers, with additional backups in separate regions to ensure resilience and availability.

This setup ensures data remains within European jurisdictions and benefits from modern, secure, and energy-efficient cloud infrastructure.

The safety of your private data is extremely important to us. If you have an Enterprise plan, by default we will not use the data you upload on Briink to train our models, unless you explicitly allow us to do so.

All client queries and document upload data is encrypted and can only be accessed by designated members of the engineering team for maintenance and assurance purposes.

If you have specific questions about our data security policies, get in touch at security@briink.com

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Yes.

Briink, we take the safety of our customer’s data very seriously. We issued a SOC 2®Report which provides an external audit that demonstrates we are meeting the security commitments we have made to our customers. You can learn more on our security page.

As part of this accreditation, we provide full end-to-end encryption in transit and encryption at rest as default of all client data within the Briink production system using TLS v1.2 or above. We also provide object-level permission, logically separate data and identify authentication to enforce that data can only be accessed by the correct user.

We also use best practices for infrastructure security by totally segregating our production environment from staging and development environments, and ensuring all services in the production environment are locked-down on a  “least-access principle”.

We use secure identity providers to further harden our protection of user management data, which includes best-in-class security features for authorization (including SSO, MFA, attack-protection, enforced password policies, account access monitoring).

Finally, we ensure the code base deployed on our infrastructure minimizes security risks by following a robust process for software development and code review with enforced branch policies.

Automated vulnerability scans are run on our entire codebase as well as deployed containers to identify vulnerabilities and mitigate these before deployment. Wider vulnerability scanning is conducted on a regular basis, to identify and remediate other security risks as well as an annual risk assessment to address wider security concerns.

For further information on how Briink ensures client data is secure please see our full security page.